How can we help you?
Q1. What makes Luxebamboo socks special?
Luxebamboo socks are crafted with a dedication to sustainability, offering a blend of comfort, durability, and style. Made from bamboo fibers, they are soft, breathable, and long-lasting, providing an unmatched trifecta of benefits for you and the environment.
Q2. Where are Luxebamboo socks manufactured?
Our socks are proudly crafted in Turkey, where we partner with a family-run factory that shares our commitment to ethical practices and sustainability. We know this from visiting the factory ourselves and reviewing the certifications that prove they meet the highest standards when it comes to fair work conditions, waste management, and sourcing high quality materials.
Q3. How do you wash bamboo socks?
For lasting softness, turn them inside out and wash on cold or warm. Hang dry to keep them looking their best. Skip the hot dryer!
Q4. How does the process of donating to charities work?
Your support gives back! We automatically donate $1 for every purchase towards Hurt to Help Limited who provide financial assistance to those affected by medical issues, domestic violence, natural disasters and other crises.
Q5. What are bamboo socks not suitable for?
For trekkers conquering epic distances in soaking conditions, merino wool might be a better choice. Merino wool offers superior drying times compared to bamboo.
The good news? We hear you! We're developing a merino wool/bamboo blend that combines the best of both worlds: comfort and performance. Stay tuned for exciting new releases coming soon!
Q6. How will I know if the bamboo socks will fit?
Our bamboo socks are unisex however, are designed to fit mens 8-12 AU/UK.
Q7. I'm interested in stocking your products in my store. Do you offer wholesale options?
Absolutely! We have a low minimum order quantity, plus we offer a unique handcrafted display stand to elevate your shop's presentation. Interested in learning more? Just drop us an email at info@luxebamboo.com.au
Q8. How long does shipping to New Zealand take and what are the costs?
Shipping to New Zealand costs $20 with tracking and signature on delivery and typically takes approximately 7 to 10 business days.
Q9. What are the shipping options for international orders?
For international orders, we offer two shipping options:
$30 Standard Shipping
$50 Express Shipping.
For standard shipping, please allow up to 10 business days after receiving your dispatch notification for delivery. Delivery times may vary depending on your location.
For standard shipping, please allow up to 10 business days after receiving your dispatch notification for delivery. Delivery times may vary depending on your location.
Q10. Do you offer free local delivery?
Yes, we offer free local delivery within 10km from Perth. Simply select Local Delivery at checkout and receive your item within 3 days.